View Our Covid-19 Policy
In light of the COVID-19 pandemic, we’ve created this information page to keep you informed. We’ve been talking to customers regularly over the past months discussing different situations that individuals are facing and how we might be able to help.
Have a question?
We are still here to help you.
You can still contact us both via the phone on 023 8077 5454 or 07832 131434 and via our email firstname.lastname@example.org.
COVID-19 (Coronavirus) Updates
9th June 2020
Print Orders now Dispatching
We are pleased to announce our partner lab is now fully open and operational. All orders of prints and albums are now being dispatched as normal. Our UK based partner lab has put in place new measures to ensure they meet all safety guidelines.
3rd April 2020
Reassurance for Wedding Clients with Dates During Lockdown
With the current lockdown measures implemented due to the coronavirus, many wedding couples have unfortunately had to postpone their big day. Although this may be devastating, the overriding importance is that everyone is safe and healthy.
If your wedding photography booking has been affected, please be rest assured that we will do everything possible to ensure your perfect day still goes ahead as planned, just on a different date.
Any clients who have booked our wedding service and need to make rearrangements regarding date can do so without any change to package or price. Please keep in close contact with us to ensure your new wedding date is secured. As the lockdown extends, we will be in touch if we haven’t been already. If you would like to contact me in the meantime, please feel free to drop me an email or give me a call.
We’re all in this together, and we will get through it together! Keep safe.
24th March 2020
Print Orders Currently on Hold
Orders of digital files are still available as usual with instant delivery, but orders of print or products are not currently being processed. This is due to the unfortunate temporary closure of my printing suppliers. You can still order products with us and we will process these orders as soon as services resume. If you do need prints immediately please contact me directly for availability via other suppliers.
19th March 2020
Small Changes, But Same Service
We would like to reassure our customers that we are taking all the required steps to ensure you still receive the same high quality of service that you’re used to. As advised by current government guidelines we are taking additional hygiene measures to protect both our customers and photographers during this difficult time.
We are still providing our services but only where safe to do so and will be contact customers directly where bookings have been affected.